Where's my order?

As soon as your order is shipped, you'll receive an email with your tracking number. You can use it to know where your parcel is at any time.

Delivery times may vary depending on preparation times, local holidays, weather conditions, logistics issues... Please always check the tracking before contacting us. If there are delays, let us know and we'll get in touch with the courier.

Also please notice that couriers won't often call you if they can't find you or your address, so make sure someone is at home and your address is easy to find.

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